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SAP
SAP
PI Systems SAP multishore life cycle services includes
Offshore SAP Development and Support Services
PI Systems offers offshore end-to-end development roll out and support for existing SAP R/3 and my SAP Business Suite installations. PI Systems's offshore support model delivers significant cost effectiveness combined with 24/7 availability and helps SAP users reduce their SAP development and support costs.
The services include:
R3, My SAP development and roll out
Facilities Management - data centre, power, space
24/7 Support including bug-fixes and patches
Leveraging SAP Software Maintenance support to correct system errors
Deploying SAP-internal tools to help in problem resolution
Log, Track, Resolve and Close service requests to the customer's satisfaction
Support for troubleshooting issues, handling user inquiries, and answering how-to questions
Clinical Specialities
Generic Software Services
 
BASIS & Systems Management Services
PI Systems's BASIS & Systems Management Services provide Remote System Management Expertise to support SAP systems, OS's and databases.
The services include:
Handling of SAP Basis Configurations
Module Configuration and Integration
Software Installation
Data Migration and System Interfaces
Setting up of user profiles/authorization adhering to customer guidelines and controls
Perform SAP Repair Functions
Administration of SAP Peripherals and Printers
Collection of SAP performance statistics for use by customer
Implementing of changes to improve security
Maintaining a knowledge database of list of problems and solutions
Client Rollouts
Transport Setup and Management
Solaris, Aix & HP/UX system administration including performance tuning,
trouble-shooting and applying of patches
System Monitoring and Tuning
Backup Management Services
Oracle, DB/2 & Informix Database Administration
Database Re-organisations
 
ABAP Services
PI Systems offers a host of ABAP services, based on its offshore development capabilities across all modules of SAP.
These service include:
ABAP programming
Enhancements to existing application modules
Developing forms and layout sets
Data Conversions
Performance Analysis
Development of Extensions and Customizations
Development of reports, interfaces and scripts
ABAP/4, SAP Script and Report Development
 
xSports Services
Based on PI Systems's Sports vertical industry experience, the xSports application provides an integrated and flexible suite of capabilities and services that have gained broad acceptance from sporting organizations world wide.
Web based three-tier application running on SAP NetWeaver on SQL Server 2000 database
Follows the MVC architecture using WebDynpro, Session Bean and Hibernate
Addresses functionalities such as Accreditation, Content Management System (CMS) and New Media Support Solutions
 
Upgrade/ Migration Services
PI Systems's SAP Upgrade solutions provide remote consulting expertise to upgrade your production system to a new SAP version or migrate to newer versions of databases within the SAP solution stack:
Ensures maximizing the value of your systems by running the latest SAP applications
Provides step-by-step assistance through upgrade process that may include the implementation of new SAP functions or applications
Enables maximum availability of your SAP application by upgrading to the latest versions or migrating to different products within the SAP Solution stack
 
Advanced Services
PI Systems leverages its high-end SAP and Domain expertise to offer advanced solutions in the following areas:
Spend Analysis including classification, rationalization and duplicate removal from SKU (Stock Keeping Unit) and BOM (Bill of Material) items
Expense Claims Management and Employee Self-service solutions
 
Industries
Enterprises
Healthcare
Education
Government
Sports
Media
Manufacturing
Logistics
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  For more information on specific offerings, contact our industry and service specialists on  
  service.desk@pisystemsinc.com